If advertising with Google Local Ads through WolfPack Advising, we will dispute invalid leads with Google on your behalf.
What qualifies as an invalid lead?
The lead was within the last 30 days and meets one of the conditions below.
Location not served
Service Not Offered
Examples of Leads That Are Valid
A lead was received outside of your business hours.
A customer asked for advice to complete a project related to a service you offer.
A customer canceled a booking.
A customer was researching potential projects or prices related to a service you offer.
A customer didn’t respond to your return call or message.
You listed a general service type on your profile, but you don’t do a specific type of service.
For example, your profile lists that you service water heaters, but you don’t service tankless water heaters.
You generally service an area or provide a service, but are temporarily unable or unwilling to provide these services (and they are still listed on your profile).
You're in a law vertical, have turned on general lawyer leads, and the lead is for any type of law service, it won't be credited under the dispute type “service not offered”. Opting into general law leads signals that your business is interested in getting law-related leads that don’t indicate a specific service type. Therefore, there will be no option to dispute law-related leads based on a specific law service or job type while opted for general law leads.
How To Report An Invalid Lead To WolfPack
You may report an invalid lead to WolfPack via email, or our website chat.
In addition, you may also report invalid leads by stating "invalid lead" in the notes section of the lead within your WolfPack Lead Center. Our team will automatically search for invalid leads every 7 days to dispute invalid leads on your behalf.
This function is not currently available for message leads.
After we dispute a lead, we will notify you of the outcome.